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If unable to overcome a communication barrier with a client, what is a notary's best course of action?

Insist on using sign language

Ask the client to find a translator

Refer the client to a colleague fluent in the client's language

It is important for a notary to have effective communication with their clients. If a communication barrier exists and the notary is unable to overcome it, insisting on using sign language (option A) may not be the best course of action as it may not be the client's preferred form of communication. Additionally, asking the client to find a translator (option B) puts the responsibility on them and may be difficult for them to do, especially if they are seeking notary services for important documents. Terminating the notarization process (option D) should be avoided if possible, as it may inconvenience or even harm the client's legal or personal matters. Therefore, the best course of action would be to refer the client to a colleague fluent in their language (option C) who can effectively communicate with them and ensure the notarization process runs smoothly. This would allow the notary to provide the

Terminate the notarization process

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